When your landlord can deduct from the bond you left the property damaged. you did not leave the property in a reasonably clean and tidy condition. there is unpaid rent. you did not do gardening chores you agreed to, or. there are items missing from the property that are included in the tenancy.
Landlords and tenants need to complete and submit a bond refund form at the end of the tenancy. When the tenancy ends, the tenant and landlord should inspect the property together. If the inspection shows everything's in order, complete the bond refund form and send it to Tenancy Services for it to be processed.
You must lodge your bond digitally through our bond lodgement webform. Bond lodgements through email or post are no longer available. Account2Account and credit card payments are available when using the online form.
Send the completed form to us by either: scanning and emailing to bonds@tenancyt.nz. if your email has been received, you'll get an automatic reply email from us. posting to Tenancy Services, PO Box 50445, Porirua 5240.
Only one pet bond is allowed at a time, and it will be unlawful for landlords to refuse renters to keep pets without reasonable grounds.
At the end of the tenancy, a bond refund form needs to be completed. You will need to send a copy of the signature page from the tenancy agreement if your bond was lodged on or after 2 December 2024. If the landlord and tenant can't agree on the refund amount, you will need to apply to the Tenancy Tribunal.
Maximum bond A bond can be up to the equivalent of 4 weeks' rent. Other forms of security are not allowed, but a landlord may ask for a guarantor's agreement.