Please call the Consumer Protection Hotline at (800) 552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia. Our business hours are a.m. to p.m., Monday through Friday.
For example, if you lost your job or were out of work due to an illness or injury and did not make regular payments on some of your credit card accounts or loans, you might add a Consumer Statement to explain, “I was unable to work from March to December. When I got a new job, I started making regular payments.”
Consumer Reports is an independent, nonprofit member organization that works side by side with consumers for truth, transparency, and fairness in the marketplace. Consumer Reports works to create a fair and just marketplace for all.
You can submit your statement to the credit bureaus by mail or online. Check each bureaus' website for specific instructions: Equifax, Experian, and TransUnion. Looking for help understanding your credit report?
Nationwide consumer reporting companies There are three big nationwide providers of consumer reports: Equifax, TransUnion, and Experian.
Nationwide consumer reporting companies There are three big nationwide providers of consumer reports: Equifax, TransUnion, and Experian.
Examples of consumer reports include criminal background checks and credit reports. To request a consumer report about someone, the requester must follow the procedures in the Fair Credit Reporting Act.
Virginia Consumer Protection Act – The Virginia Consumer Protection Act of 1977 was created to “promote fair and ethical standards of dealing between suppliers and the consuming public.” Virginia Automobile Repairs Facilities Act - provides protections for consumers considering having repair work done on their vehicle.
The first thing you should do when filing a consumer complaint is to complain directly to the company. If that doesn't work, you can complain to a consumer protection agency. Filing a lawsuit should be a last resort.
To help protect Fairfax County consumers from illegal, fraudulent or deceptive consumer practices in the marketplace.