First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Tips for writing a letter of explanation Provide all details the best you can, including correct dates and dollar amounts. Explain how and when all situations were resolved. If they are not resolved, explain that as well. Detail why problems won't happen again.
How to Write an Overdue Invoice Letter? Step 1- Start with a polite greeting. Step 2 – Clearly state the purpose. Step 3 – Provide relevant details. Step 4 – Express understanding. Step 5 – Set clear expectations. Step 6 – Offer assistance. Step 7 – End on a positive note. Step 8 – Close the letter:
Explaining the Issue Right off the bat, state your name, account information, the payment amount in question, the original due date, and any other pertinent information. Demonstrate to the creditor that you are well aware of the situation also and do not intend to avoid the discussion concerning the past due status.
Instead, you have to get a 10-day payoff estimate from your current lender, which includes the amount you owe, as well as any interest that might accrue on the principal balance in the next 10 days.