360-degree evaluations go by several names, including 360-degree feedback, 360-degree assessment, and 360-degree performance review. Essentially, it is a process for measuring employee performance by utilizing feedback from peers, employees, clients, supervisors, and members of other teams.
“A 360-degree review is a talent development tool used to provide the recipient with feedback from all directions,” Inoa said. “This typically includes upward feedback from their direct reports, peer feedback from those they work closely with, and downward feedback from their manager.”
How to conduct 360 reviews Establish criteria for rating each employee. Invest time into developing useful, relevant questions that provide valuable insight. Choose who will assess each employee. Send surveys. Send the survey to the employee. Schedule the 360 evaluation. Review ratings with employee. Follow up on progress.
These terms (360-degree, full circle, etc.) mean using the variety of sources that provide the best picture of performance. Therefore, for example, an agency may use supervisor, self, and customer input to supplement the rating official's appraisal in one division's program.
How to conduct 360 reviews Establish criteria for rating each employee. Invest time into developing useful, relevant questions that provide valuable insight. Choose who will assess each employee. Send surveys. Send the survey to the employee. Schedule the 360 evaluation. Review ratings with employee. Follow up on progress.
Here's how the process typically works: Selection of participants. The employee's feedback is collected from multiple sources, such as supervisors, peers, subordinates, and sometimes clients or customers. Survey distribution. Data collection and analysis. Feedback review session. Action planning. Follow-up.
Pros and Cons of 360-Degree Appraisals The 360-degree appraisal has been around for more than three decades and is used for performance management by large multinational companies such as Google, which uses the system in its India units.
The concept of 360 degree feedback is simply that people should seek feedback from those all around them. From 360 degrees around them. The argument is that this helps to ensure they get a clear reflection on how they are performing. This model also helps people understand how they are being perceived.
8-Step 360 Degree Feedback Process Timeline Define the Purpose of the 360 Degree Review. Select Raters. Design the Questionnaire. Communicate the 360 Degree Feedback. Distributing surveys. Collate and Analyze Feedback. Conduct Feedback Discussion. Implement Action Plan.
How to conduct 360 reviews Establish criteria for rating each employee. Invest time into developing useful, relevant questions that provide valuable insight. Choose who will assess each employee. Send surveys. Send the survey to the employee. Schedule the 360 evaluation. Review ratings with employee. Follow up on progress.