Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney. Make it clear that you are rejecting their initial offer and include your reasons for doing so. If they provided written reasons for their low initial figure, you should also respond to those in writing.
Specifically, the rule states that a debt collector cannot: Make more than seven calls within a seven-day period to a consumer regarding a specific debt. Call a consumer within seven days after having a telephone conversation about that debt.
I am writing in response to the settlement offer you presented on Settlement Offer Date, related to claim number Claim Number for the incident that occurred on Incident Date. After careful consideration, I must reject this offer as it does not meet my needs based on the severity and ongoing nature of my injuries.
It's important to respond to (or answer) the lawsuit. You do this by filing official paperwork with the court. Be sure to address every point in the complaint, raise any defenses you have, and file the paperwork within the time frame provided.
I am writing in response to the settlement offer you presented on Settlement Offer Date, related to claim number Claim Number for the incident that occurred on Incident Date. After careful consideration, I must reject this offer as it does not meet my needs based on the severity and ongoing nature of my injuries.
Keep your emotions out of the letter and stick to facts, such as the extreme pain and suffering you have had to endure and the frustration and hassle of attending medical treatments. Be professional, courteous, and confident, and never attack the claims adjuster personally in your counteroffer letter.
If you choose to reject the low settlement offer, you must communicate your decision to the claims adjuster. Your legal representative can help you write a letter that states your intentions. Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount.
This letter should state: That you will not accept the initial settlement offer; The reasons why you feel you deserve a higher settlement amount; Each of their low-offer reasons, and your responses; The higher settlement amount that you will accept.