Realistically, the only way you will get anywhere here is to call VM and cancel. Cancel completely, you are outside of the minimum period and hence aren't subject to any early disconnection fees and only need to give the required 30 days' notice.
The cancellation process involves the same principle as if you were not under contract: you will need to call Virgin Media to give 30 days' notice that you would like your service to end.
The standard notice period for cancelling Virgin Media broadband is 30 days' notice.
Find your Virgin Media contract end date online in "My Virgin Media" Step 1: Go to to get started. Step 2: Enter your email address and password, and click "Sign In". Step 3: Click on 'My Virgin Media> My Account> End of of Contract Notification' to see details of your contract.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
Remove a subscription Log in to My Virgin Media on your laptop, mobile or tablet. B. In Active subscriptions, select the one you want to cancel.
Call Virgin Media to find your contract end date Call the team on 0345 454 1111, or 150 from a Virgin Phone. You can find out more information on Virgin Media's customer service hours with our guide - how to contact Virgin Media customer services and technical support.
Virgin Mobile customers are now on O2 plans: As part of our merger with O2, we stopped selling Virgin Mobile plans at the end of August 2023. If you had a Virgin Mobile plan, you'll now be on an equivalent O2 plan. While you have the same contract with Virgin Mobile, your services are now provided by O2.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.