Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
How to get a mortgage you want Your credit score matters. The starting point is your own sums. You'll be better off in the same job. Debts don't help. You'll need proof of income. The bigger the deposit, the better. Buying with someone else can be easier. You shouldn't chop and change your application.
Lenders can withdraw a mortgage offer, but there must be a valid reason for the withdrawal. This can happen at any time before, or even after, exchanging contracts. Usually, mortgage offers are only withdrawn if something major changes and it doesn't often happen out of the blue.
There's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.