Topics include delivery issues and complaints about USPS employees or facilities. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager.
If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
If you are contacting us from a Congressional office, please email us at congressional@uspsoig.
The Board of Governors of the United States Postal Service is the governing body of the United States Postal Service (USPS). The board oversees the activities of the Postal Service, while the postmaster general actively manages its day-to-day operations.
BBB: How to write a good complaint, review If you had a good or bad experience with a business and want to tell other people, you'll probably write a review. But not all reviews or complaints are made equal. Be factual. Be specific. Be polite. Be personable.
The complaint alleges a problem experienced with the services or products the business provided or allegedly agreed to provide. The complaint is not in litigation when filed with BBB and has not been resolved by a previous court action, arbitration, or settlement between the parties.
If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service issues.
Four if the business doesn't respond. We'll let you know complaints are generally closed within 30MoreFour if the business doesn't respond. We'll let you know complaints are generally closed within 30 calendar days from the date it was filed. And number five if the business responds to a complaint.
Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from a.m. to p.m. Eastern Time (Alaska and Hawaii are a.m. - p.m. ET)
Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from a.m. to p.m. Eastern Time (Alaska and Hawaii are a.m. - p.m. ET)