Other discrimination complaints are to be forwarded to: Division of Family and Children Services DFCS Civil Rights, ADA/Section 504 Coordinator 47 Trinity Ave. S.W. Atlanta, Georgia 30334 1-(877) 423-4746 Individuals who are deaf or hard of hearing may call 711 for an operator to connect with us.
You or a member of your household (or someone authorized to make application for your household) must be interviewed by a staff person from DFCS. The individual who is interviewed must know about your household situation. A phone interview is required.
Please note that the Division of Family and Children Services (DFCS) Customer Contact Center agents may be reached at 1-877-423-4746 and are available to answer calls during the hours of 8 AM - 5 PM.
You must have been enrolled and actively receiving Medicaid, PeachCare for Kids®, SNAP, and/or TANF benefits on July 31, 2022, to be eligible. If you're not sure if you're eligible, you can visit gateway.ga and navigate to the “Check My Benefits – Case Selection” page.
SNAP Customer Contact Center Call Us. Primary: (877) 423-4746. Mail. 47 Trinity Ave. Hours. Eastern Time Zone.
An advocate can be accessed by calling the AFPAG Advocacy Hotline at 1-877-804-6610. Filing a Grievance: Before filing a grievance, issues should be discussed with the local county DFCS office. If the issue can't be resolved locally, the grievance process can be started by filing Form 80 at Level One.
A "child" under this definition generally means a person who is younger than age 18 or who is not an emancipated minor. State of Georgia: The State of Georgia Mandated Reporter Law (O.C.G.A.