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Make edits, fill in missing information, and update formatting in US Legal Forms—just like you would in MS Word.

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Hi [Name], We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days. Once more, we apologize for the inconvenience this has caused you.
An amount of money that is given back to you, especially because you are not happy with a product or service that you have bought: I took the radio back to the shop and asked for/demanded/got/was given a refund.
Refund Letter Format: Guidelines and Tips Ask for a refund in a polite and respectful manner. Include the details about the product such as was purchased, when and at what price. Mention why you returned the item. Mention the relevant information of the transactions such as the date and place of delivery.
How to handle refund requests from customers to maintain customer trust Make sure you have a clear refund policy. ... Respond to refund requests quickly. ... Keep your cool and stay professional. ... Explain your decision. ... Offer an alternative solution. ... Ask for some feedback.
Dear [Customer Name], We are writing to inform you that after a thorough review, we have decided to approve your refund request for order #ORDER1234. We apologize for any inconvenience you may have experienced. Your refund of $[amount] will be processed to your original payment method within the next [timeframe].