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Refund Letter Format: Guidelines and Tips Ask for a refund in a polite and respectful manner. Include the details about the product such as was purchased, when and at what price. Mention why you returned the item. Mention the relevant information of the transactions such as the date and place of delivery.
The easiest way to do this is by sending a refund request demand letter. A demand letter signals to the business that you are serious about getting your money back and you are willing to take action. Sending a written refund demand letter assures you there is a record of your attempt to seek payment.
Dear Sir/Madam, I am writing this letter to request a full refund for the clothes I ordered from your store. I had received a lot of reviews which is why I ordered a few cloth materials worth Rs. 20,000 for my painting business. I regret to inform you that I am not satisfied with the materials.
Please accept our sincerest apologies for any inconvenience this may have caused. We will be processing a refund of the overpaid amount of $[amount] to your original payment method within the next [timeframe]. If you have any questions or concerns, please feel free to reach out to us at [email] or [phone number].
I am within my rights to request a refund for a faulty product. I would like to return the coffee machine to your store for a full refund of the purchase price. I would appreciate this matter being resolved within the next 10 business days.