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Addressing forgetfulness with employees This time a more formal conversation or a private 121 review is a good idea. Use this time to show evidence of the employee's forgetfulness and to find out if anything serious is bothering them.
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Accommodations may involve changing a work schedule if a cognitive impairment is more pronounced in the afternoon, using software to keep an employee with memory impairment on schedule, restructuring certain job duties, or providing assistive technology to help with a variety of functions.
Sit down with your employees, calmly explain your concerns and allow them time to respond. It is possible that the employees' memory problems are caused by problems outside the workplace. Afterward, work with the forgetful employees on an action plan designed to help them combat their memory issues.
So, face the people who were (or will be) affected by your action and say sorry. Don't butter it up with excuses. Show a sincere regret for what you've done, offer a concrete way to clean up the mess, and promise not to repeat your mistake in the future.