This form, the Notice to Debt Collector - Unlawful Repeated or Continuous Telephone Calls, is a legal document used to inform a debt collector that they have violated the Fair Debt Collection Practices Act (FDCPA). This act prohibits debt collectors from harassing consumers through repeated or continuous phone calls. By using this form, you can clearly communicate the violation and encourage the debt collector to adhere to the law in the future. It differs from other forms by focusing specifically on telephonic harassment as prohibited under Section 806 of the FDCPA.
You should use this form if you have received multiple calls from a debt collector that you believe violate the FDCPA. For example, if a debt collector calls you several times a day or engages in conversations excessively with the intent to annoy or harass you, sending this notice may prompt them to stop. It is also appropriate if you have already notified them of a first violation and they continue the same conduct.
This form does not typically require notarization to be legally valid. However, some jurisdictions or document types may still require it. US Legal Forms provides secure online notarization powered by Notarize, available 24/7 for added convenience.
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Download a copy, print it, send it by email, or mail it via USPS—whatever works best for your next step.

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If this form requires notarization, complete it online through a secure video call—no need to meet a notary in person or wait for an appointment.

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If you discover that the debt the collection agency is calling about indeed belongs to you, one way you can get a collection agency to stop calling is to request in writing that they only communicate with you in writing. This is sometimes called a cease and desist request.
Federal law doesn't give a specific limit on the number of calls a debt collector can place to you. A debt collector may not call you repeatedly or continuously intending to annoy, abuse, or harass you or others who share the number. You do have a right to tell the debt collector to stop calling you.
Write to the Collector to Request it Stop Contacting You (If That's What You Want) Under the federal FDCPA, if you request that a debt collector stop contacting you completely, it must do so, subject to a few exceptions. Your request must be in writing.
However, in Ontario, Alberta, and Nova Scotia there is a three strikes rule, limiting collection agents from emailing you, leaving a voicemail, or speaking with you more than three times within a seven-day period after having an initial conversation with you.
Make Sure You Have Time to Talk. Get a Pen and Paper. Ask the Collector to Send Information About the Debt. Don't Admit to the Debt. Don't Give Information About Your Income, Debts, or Other Bills. Hang Up, If Necessary. After the Call, Decide What to Do Next.
Debt collectors are not allowed to call you at a time that's inconvenient to you, according to the Fair Debt Collection Practices Act (FDCPA). So if a debt collector is calling you at work, you're legally allowed to tell them to stop.
Also, debt collectors can't call you numerous times a day. Doing so is considered a form of harassment by the Federal Trade Commission (FTC) and is explicitly not allowed.