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It's time to speak out for your right to repair You shouldn't have to beg the manufacturer for permission to fix it. Ohio's Digital Fair Repair Act, SB 73, requires manufacturers to provide owners and independent repair businesses with access to service information, diagnostic tools, and affordable replacement parts.
If the expected cost of a repair or service is more than fifty dollars, you have the right to receive a written estimate, oral estimate, or you can choose to receive no estimate before we begin work.
Repairs and services - Ohio law gives consumers the right to a verbal or written estimate for motor vehicle repairs costing more than $50. Suppliers also are required to obtain the consumer's authorization for additional repairs or services that will cost more than 10 percent of the estimate.
Under Ohio's Repairs and Services Rule, consumers have certain rights, such as: Right to a verbal or written estimate. Upon request, Ohio consumers have the right to a verbal or written estimate for repairs and services that will cost more than $25 (or more than $50 for motor vehicles).
If you suspect fraud and would like to file a complaint, call the state Bureau of Automotive Repair at (800) 952-5210. You may also check to see if a repair shop is registered with the state at .autorepair.ca.gov.
For standalone repair shops, there is no defined limit to the number of days they can keep your vehicle for repairs. With that said, they are still required to complete repairs in an efficient amount of time for that specific repair and must ask for your consent to perform additional repairs.
»Department of Agriculture, Trade and Consumer Protection (ATCP) »Chs. ATCP 90-139; Trade and Consumer Protection. »Chapter ATCP 132.
Anyone requiring assistance with filing a complaint online may contact a TDLR customer service representative by phone at 1-800-803-9202. Please download and complete a complaint form when submitting by mail. Once a complaint is received, we will evaluate it to determine if the complaint is within our jurisdiction.