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The Consumer Protection Division is composed of attorneys and professional staff. The division enforces the Consumer Protection Act (RCW 19.86) and other statutes to help keep the Washington marketplace free of unfair and deceptive practices.
If you are not sure about your rights contact Consumer Protection by calling 1300 304 054 or sending an email. Act quickly - Report the fault as soon as you can.
The links to the right include practical advice and information about your rights as a consumer. If you need more information, contact one of our Consumer Resource Centers. Call 1-800-551-4636 (in Washington only) or 1-206-464-6684.
Department of Consumer Affairs. File a complaint online at .dca.ca.gov or call 800.952. 5210 to have a complaint form mailed to you.
File your complaint online at for faster processing. The Washington State Office of the Attorney General can only process complaints that involve either Washington state residents or businesses located in Washington state.
If you have a complaint about a business, you can contact the Better Business Bureau at 206-431-2222 and also the Consumer Protection division of the Washington State Attorney General's Office at 206-464-6684 or 1-800-551-4636 .
Washington Attorney General Bob Ferguson is Washington's 18th attorney general. As the state's chief legal officer, he directs 500 attorneys and 600 professional staff providing legal services to state agencies, Governor and Legislature.