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Contact your bank right away. To limit your liability, it is important to notify the bank promptly upon discovering any unauthorized charge(s). You may notify the bank in person, by telephone, or in writing.
Disputing billing errors You must mail a letter to the creditor's address for ?billing inquiries,? not payments, and include your name, address, account number, a description of the billing error, and copies of receipts or other supporting documents.
Filing a false credit card dispute should never be done; it is credit card fraud and can have consequences like fines, court fees, jail time, blacklisting, and hurt your credit scores.
Your first move for an incorrect charge on your account should be to contact the merchant?you might be able to get a refund or some other resolution without involving the credit card issuer. If that fails, or you believe fraud was involved, you can contact your credit card issuer. Most have zero liability for fraud.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
I am writing to tell you that the payment was an unauthorized transfer. My bank account number is [x-x]. My account statement or other notification sent by you shows that an automatic payment was made to [Company name]. However this payment was unauthorized.
Send your letter so that it reaches the issuer within 60 days after the first bill with the error was sent to you. If you send your letter certified mail and ask for a return receipt, that gives you proof of what the issuer got. Include copies (not originals) of receipts or other documents that support your position.
Steps to Disputing a Credit Card Charge Review the Charge. ... Contact the Merchant. ... Contact the Credit Card Company. ... Gather Evidence and Send Dispute Paperwork. ... Continue Making Minimum Payments. ... Wait for a Resolution (And Appeal if Necessary)