If debt collectors keep contacting you via letters even after you have told them that the debt is not yours, then you can report them to the Financial Conduct Authority. Again, to reiterate, in the case of a legitimate debt, the best way to stop letters arriving at your home is to simply pay it.
RIGHT TO DISPUTE THE DEBT: Within 30 DAYS of receiving notice of the debt from the debt collector, you can send a letter to the debt collector disputing the debt and requesting the name and contact information of the original creditor.
If you want to negotiate directly with the creditor, ask the collection agency for the phone number of the collections department of the original creditor. Then call the creditor and ask if you can negotiate on the debt directly with the creditor.
Because the FDCPA is designed to protect debtors against third-party debt collectors, it doesn't apply to your original creditor or its employees.
A cease and desist letter is a way to formally request that a debt collector stop contacting you about a debt. The Fair Debt Collection Practices Act (FDCPA) states that if you formally request that you no longer wish to be contacted by a collector, they must cease all further contact.
Refused Offers A creditor isn't required to negotiate a settlement offer with a debtor, according to the Federal Trade Commission, but does so at its own discretion. This applies to a collection agency as well.The agency can choose to refuse your settlement offer and instead request payment of the debt in full.
If you pay the collection agency directly, the debt is removed from your credit report in six years from the date of payment. If you don't pay, it purges six years from the last activity date, but you may be at risk for wage garnishment.
Cease and desist letters increase your chances of being sued The reaction is quite simple: when you send a cease and desist letter to a collection agency, collection attorney, or to your original creditor, you leave them only one way to effectively collect from you: filing a lawsuit.