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Besides managing the restaurant's operations, restaurant managers are also people managers. Meaning, it's their job to oversee the wellbeing of all employees and ensure that they're feeling safe, supported, and able to perform the basic functions of their role in the restaurant.
The major difference between the GM and the restaurant manager is that the GM works on higher level aspects of the business, including monitoring payroll records, overseeing the yearly budget, and handling human resource issues. The restaurant manager works more closely with managing people.
Responsibilities Research new wholesale food suppliers and negotiate prices. Calculate future needs in kitchenware and equipment and place orders, as needed. Manage and store vendors' contracts and invoices. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules.
Responsibilities for Food Service Manager Budgeting the weekly expenses of the restaurant. Solve any customer complaints or issues. Follow all food safety regulations. Schedule staff and cover for any shifts. Hire and train new employees. Set long term goals for the restaurant. Ensure high quality food comes from the kitchen.
Your tasks often include everything from recruiting and managing staff, handling marketing outreach, running operations, crunching inventory and financial numbers, meeting customer expectations, and more! From prioritizing to delegating, restaurant managers need to tap into a variety of skills to be successful.
Example: "As I have been a restaurant manager for over three years, I have developed strong leadership skills. I am able to lead and motivate my team members without being overbearing. I also have great interpersonal skills, which help me connect with customers and easily resolve issues when necessary. "
Food service managers are responsible for the daily operation of restaurants or other establishments that prepare and serve food and beverages. They direct staff to ensure that customers are satisfied with their dining experience, and they manage the business to ensure that it runs efficiently.
Duties/Responsibilities: Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner.