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Call the police. Mail theft is a felony which carries a sentence of up to five years in prison and fines of up to $250,000. You should call the police and report it. If you know who is stealing your mail, or if you have a description of the suspect, then share that information with the police as well.
Yes, stealing mail is a federal crime. Anyone accused of mail theft must understand that the United States Postal Service (USPS) takes mail theft very seriously. Those who commit this offense can face serious penalties.
When investigating, the agency may use undercover operations, online surveillance, and interviews with USPS personnel and customers. The OIG also has the right to access and examine records, documents, and other evidence necessary to complete an investigation.
If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.
Report suspected mail losses to Postal Inspectors by calling 877-876-2455 or at .uspis.gov.
If you suspect your mail was stolen If you think your mail has been stolen, notify the Postal Inspector at 877-876-2455 or at the USPS Office of the Inspector General website at uspsoig.gov/investigations. It's also best to file a claim as quickly as possible. In some cases, the USPS can trace a stolen gift card.
The United States Postal Inspection Service (USPIS) investigates: Mail Theft.
By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form. You must retain evidence of insurance for your claim.