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The first step: Inform your landlord of the problem in writing, and give them a reasonable amount of time and access to your home to fix the issue. If nothing changes, then you might consider telling your landlord in writing that you plan to withhold rent.
Explain that you are making a complaint. Relate what the complaint is actually about and make sure to include the specific details about the complaint, especially an account of the event. Inform the management of what you wish to be done regarding the complaint that you are making. End on a positive tone.
Be professional. Use professional letterhead and be sure to sign in ink. Express your dissatisfaction clearly, with facts, dates, and details (including copies of receipts and so on) to help substantiate your claim. Be sincere. Be prompt. Don't expect compensation every time.
Sample Noise Complaint Letter Dear Landlord/Manager's Name, I am writing to formally request your help in dealing with an ongoing issue with my neighbor. I have lived in your apartment number or address for the last three years and have greatly enjoyed my experience in this building.
You can make a formal complaint by writing a letter to your landlord. Explain your problem and what you want them to do to solve it. Tell them what rights you have and what you think they should have done. Talk to an adviser at your nearest Citizens Advice to find out what rights you have.
For assistance filing a housing discrimination complaint, call toll-free, PA FAIR HOUSING HOTLINE, 855-866-5718. The form at the link below is used to file complaints of illegal discrimination in housing & commercial property.
Tenant Rights to Withhold Rent in PennsylvaniaTenants may withhold rent or exercise the right to repair and deduct if a landlord fails to take care of important repairs, such as a broken heater. For specifics, see Pennsylvania Tenant Rights to Withhold Rent or Repair and Deduct.
Any time you write a letter or email to your landlord, keep your language clear and concise to eliminate any potential for confusion. Include relevant details such as the date of writing, the dates of any instances referenced within the letter, and your contact information and unit number.
Dear (Name of landlord or manager), I am writing to request repairs to the (appliance, heating/air conditioning, plumbing issue be specific!) due to (reason for repair; this could include things such as broken handle, leaky sink hose, even normal wear-and-tear that would necessitate replacement).