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The stated purposes of the act are to further highway safety by promoting the proper and efficient repair of malfunctioning or disabled motor vehicles, to protect consumers from dishonest, deceptive and fraudulent practices in the repair of such motor vehicles, to protect the motoring public from improper repairs, to ...
If you are unable to resolve the dispute, you can contact the DMV. You can file a complaint with the Vehicle Safety Consumer Services Section. File the complaint within 90 days or 3,000 miles after the repair, whichever comes first. The DMV will first try to resolve the complaint with the repair shop through mediation.
New Car Dealer Complaint Agency: New York State Department of Motor Vehicles. Division: Vehicle Safety Licensing Complaints. Phone Number: (518) 474-8943. Business Hours: Monday - Friday: AM - PM. Staff is available through the automated phone system during business hours.
The stated purposes of the act are to further highway safety by promoting the proper and efficient repair of malfunctioning or disabled motor vehicles, to protect consumers from dishonest, deceptive and fraudulent practices in the repair of such motor vehicles, to protect the motoring public from improper repairs, to ...
You could be cited in the city where I worked. Repairs on the street were prohibited, and any vehicle parked on the street had to be in lawful running condition.
To submit electronically, download the complaint report to your personal device. Attach and then email the completed report as well as any supporting documents to CSR@dmv.ny.gov. Please note that DMV staff will communicate with you through email.
In most cases, if you have a complaint about auto repairs, you should contact the Secretary of State, Bureau of Regulatory Services at 888-767-6424.