North Carolina Software and Product Support Agreement

State:
Multi-State
Control #:
US-13110BG
Format:
Word; 
Rich Text
Instant download

Description

Generally technical support or break/fix services that are delivered for specific software products. Software support services typically include remote troubleshooting capabilities, installation assistance and basic usability assistance.
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  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement

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FAQ

Definition. An agreement between private parties creating mutual obligations enforceable by law. The basic elements required for the agreement to be a legally enforceable contract are: mutual assent, expressed by a valid offer and acceptance; adequate consideration; capacity; and legality.

A service maintenance contract is a legal agreement between a company and a maintenance service provider. It specifies the terms and conditions of the agreement between the two parties.

More Definitions of Support and Maintenance Agreement Support and Maintenance Agreement means an Agreement for the provision of support and maintenance services in respect of one or more Products.

Related Definitions Maintenance and Support Contracts means the contracts pursuant to which, prior to the Closing Date, Seller has obligations to provide maintenance and support to its customers.

In your maintenance agreement, you will need to include:A section that defines both the provider and the client including their full legal names and any terms that need to be defined in the contract.A list of the services that will be performed in detail.The compensation for the agreed upon services.More items...

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

In order to have a valid contract in North Carolina, there must be an offer, an acceptance, along with consideration. The parties must also have the capacity to enter into the contract.

The Software maintenance fee is the annual cost that you pay for upgrades and support of the software. The price is typically a percentage of the initial software license fee which is usually between 16-25% of the license cost per year.

North Carolina Contract Law However, under certain circumstances that fall within the statute of frauds, a contract must be in writing to be enforceable. Such circumstances include: A contract for the sale of goods for $500 or more, A promise that cannot be performed within one year from the date of the agreement, or.

A system of agreement is the connecting point for agreement processes that span SofR, SofE, and every business functioncontracts for Sales, employment offers for Human Resources, non-disclosure agreements for Legal, among hundreds of other agreement types.

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North Carolina Software and Product Support Agreement