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The Bureau of Labor Statistics projects 0.4% employment growth for receptionists between 2021 and 2031. In that period, an estimated 4,300 jobs should open up.
Depending on the nature of the organisation, receptionists can often progress on to other roles, such as administrative assistant, secretary, supervisor, customer service representative, personal assistant, and office manager.
Employment of receptionists is projected to grow 9 percent from 2016 to 2026, about as fast as the average for all occupations. Growing healthcare industries are projected to lead demand for receptionists, particularly in the offices of physicians, dentists, and other healthcare practitioners.
You'll need: customer service skills. the ability to work well with others. to be thorough and pay attention to detail. administration skills. patience and the ability to remain calm in stressful situations. the ability to accept criticism and work well under pressure. sensitivity and understanding.
The average hourly wage for an Entry Level Receptionist in the United States is $16 as of October 25, 2023, but the salary range typically falls between $14 and $18.
Job Outlook Employment of receptionists is projected to show little or no change from 2022 to 2032. Despite limited employment growth, about 142,600 openings for receptionists are projected each year, on average, over the decade.
The Receptionist/Support Clerk is frequently required to operate a computer and file and retrieve written documents. The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending. Clerical positions can be mentally challenging.
Look for a candidate who collaborates easily, can give and receive criticism gracefully, and rises above petty office politics. Receptionist duties require equal competence in written, phone and face-to-face communications. Empathy and understanding human behavior are skills the best receptionists excel at.