Minnesota Credit Card Holder's Inquiry Concerning Billing Error

State:
Multi-State
Control #:
US-0238BG
Format:
Word; 
Rich Text
Instant download

Description

On occasion you will notice that your credit card statement shows a billing error. Perhaps your were billed twice for your annual membership fee or perhaps there is a charge on your statement more than one time. Of course you want to quickly take care of

How to fill out Credit Card Holder's Inquiry Concerning Billing Error?

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FAQ

How do I correct errors? You have 60 days from the date of the statement with the billing error, to write to your credit card company. Send your letter to the address listed on your credit card statement for billing errors and inquiries. Include your name, account number, and the date and amount of the error.

How do I correct errors? You have 60 days from the date of the statement with the billing error, to write to your credit card company. Send your letter to the address listed on your credit card statement for billing errors and inquiries. Include your name, account number, and the date and amount of the error.

The company may tell you that disputes can be filed online, which may mean you need to set up online access to your account, if you haven't already. Send your written notice no later than 60 days after the credit card company sent the statement where the error first appeared.

The "Claims and Defenses" Dispute Process Notify the company in writing by sending a letter or going online, if available, and enclose copies of supporting documents, like receipts showing the correct amount of the charge. If you decide to send a letter, be sure to send it to the address designated for this purpose.

Number or file a dispute online The customer service phone number appears on your monthly bill or on the back of your card. Explain what is wrong in your bill. The credit card company should listen to what you say and look into the problem.

Step-by-step instructions Try to resolve the error with the merchant. Collect and prepare all of your documentation in order to prove the error. If the merchant does not want to resolve the dispute, contact your credit card company. ... Follow up with a letter. ... Confirm the address for billing disputes.

How to Dispute Billing Errors Write to the issuer. ... Send your letter so that it reaches the issuer within 60 days after the first bill with the error was sent to you. ... Within 30 days of getting your complaint, the issuer must acknowledge it in writing, unless the problem has been resolved.

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Minnesota Credit Card Holder's Inquiry Concerning Billing Error