Subject: Regretful Denial of Request for Additional Discount Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We appreciate your patronage with our company and your loyalty as a valuable customer. As a local business based in Minnesota, we strive to provide the best possible products and services to our esteemed clients. We recently received your request for an additional discount on the [product/service] that you purchased from us. Please understand that we carefully reviewed your request, taking into consideration various factors such as our pricing structure, market competition, and overall business sustainability. After careful evaluation, we regret to inform you that we are unable to grant your request for an additional discount at this time. Minnesota, commonly known as the Land of 10,000 Lakes, is a state located in the Midwestern region of the United States. Renowned for its picturesque landscapes, friendly communities, and unique culture, Minnesota offers a vibrant blend of urban living and natural beauty. From the hustle and bustle of the Twin Cities, Minneapolis and St. Paul, to the tranquil North Shore of Lake Superior, this state has something to offer for everyone. Denying a request for an additional discount is never an easy decision for us. We truly value your business and take pride in the quality of our products/services. As a responsible company, it is important for us to maintain fairness and consistency when granting discounts to all our customers. Our pricing policy is carefully designed to ensure affordability while reflecting the true value of our offerings. While we are unable to accommodate your request for an additional discount in this instance, we assure you that we constantly strive to provide competitive pricing and best-in-class products/services to each of our customers. We genuinely appreciate your understanding in this matter, and we are always here to assist you with any queries or concerns you may have. If you have any questions or would like further clarification regarding our decision or our products/services, please do not hesitate to contact us. We are committed to providing exceptional customer service and will be more than happy to assist you in any way we can. Once again, we thank you for choosing us as your trusted provider. We hope to continue serving you in the future and wish you the very best in all your endeavors. Warm regards, [Your Name] [Your Position] [Company Name] [Contact Information]