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Consumer Complaint Not all consumer complaints are handled by the Attorney General. If we do not handle it, we will forward it on to the appropriate agency. If you have questions about filing a complaint, please call 517-335-7599. In-state residents can also call 877-765-8388.
The law applies to businesses in Michigan that participate in trade or commerce. If an unlawful act conducted by a business causes injury or loss to a consumer, the consumer has the right to take legal action and file a civil suit against the offending business.
If you are in a No-fault state like Michigan, it also does not matter who happens to be at-fault for causing the car accident. These insurance benefits are paid regardless of fault and regardless of who causes the crash, which is why these states are called ?No-Fault.?
If you are a consumer filing a complaint, please use the appropriate complaint form, available from .michigan.gov/difs or by calling DIFS toll-free at 877-999-6442.
In most cases, if you have a complaint about auto repairs, you should contact the Secretary of State, Bureau of Regulatory Services at 888-767-6424. For more information on what you should do if you have a complaint regarding auto repair, please visit the Secretary of State's website.
If you have information that may indicate improper governmental activities in a city agency or by a city employee or public official, we suggest that you submit your complaint to the district attorney or grand jury in the county where the action has occurred.
Can you report a car accident after 24 hours? Yes. You have to report a motor vehicle accident to the police within 3 days.
Talk to the service provider. Politely point out that the final bill is higher than the quote. It's your right to refuse to pay the extra amount ? unless you changed the scope of the job once the quote was confirmed. If they insist on the higher price, you can take a case to the district court or Disputes Tribunal.