Michigan Checklist — Giving Job Performance Feedback when a Problem has Occurred is a guide designed to assist employers and supervisors in effectively addressing and providing feedback on job performance issues. This checklist outlines the steps and considerations required to handle difficult situations and ensure productive conversations with employees. By utilizing this checklist, employers can approach performance feedback conversations more confidently and effectively. Key considerations when using the Michigan Checklist — Giving Job Performance Feedback when a Problem has Occurred include empathy, clear communication, problem identification, and the establishment of actionable solutions. The purpose of this checklist is to provide a structured framework for addressing performance issues and guiding supervisors in delivering constructive feedback, while also maintaining a positive and supportive work environment. Outlined below are the various types or sections covered in the Michigan Checklist — Giving Job Performance Feedback when a Problem has Occurred: 1. Preparing for the feedback conversation: — Setting the right environment for the discussion — Gathering relevant facts and evidence regarding the performance problem — Identifying the specific behavior or performance issue 2. Structuring the feedback conversation: — Determining the appropriate time and location for the feedback session — Setting clear objectives and desired outcomes for the discussion — Planning the sequence of topics to be covered during the conversation 3. Delivering the feedback effectively: — Expressing concerns or issues in a calm, constructive, and non-judgmental manner — Providing specific examples to illustrate the problem areas — Addressing the impact of the performance issue on colleagues, clients, or the overall work environment 4. Active listening and encouraging dialogue: — Allowing the employee to share their perspective on the issue — Practicing active listening techniques to demonstrate understanding — Encouraging the employee to propose potential solutions or suggestions 5. Developing an action plan: — Collaborating with the employee to formulate an action plan for improvement — Setting clear, realistic, and measurable goals — Agreeing on timelines and milestones to monitor progress 6. Documenting the conversation: — Taking detailed notes during the feedback discussion — Summarizing the discussed points, agreed-upon actions, and next steps — Sharing a copy of the documented conversation with the employee for their reference By following the Michigan Checklist — Giving Job Performance Feedback when a Problem has Occurred, employers and supervisors can effectively address performance issues, identify areas for improvement, and work towards finding solutions that benefit both the employee and the organization. This checklist serves as a valuable tool in promoting professional growth, fostering open communication, and maintaining a positive work culture.