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While the role of the receptionist is evolving, the 5 key skills every receptionist should master include being technology-proficient, possessing emotional intelligence, having great communication, organizing time well, and adopting an independent approach to work.
There are no formal qualifications required for most receptionist roles. However, some do require specialist knowledge and training such as medical or legal receptionists, to ensure they can complete technical responsibilities that go with that role.
There are no formal qualifications required for most receptionist roles. However, some do require specialist knowledge and training such as medical or legal receptionists, to ensure they can complete technical responsibilities that go with that role.
Is being a receptionist a stressful job? Receptionists may work in fast-paced work environments or have a high level of administrative responsibility. They may feel stress from having to manage high call volume and administrative requests from staff.
Front Desk Receptionist Requirements & Skills 8Must possess a High School diploma or equivalency.Excellent Customer Service skills.Strong computer skills with emphasis on Microsoft Word and Excel.Excellent verbal and written communication skills.Working knowledge of office procedures and office equipment.See more.
Typically, the only education requirement to become a front desk receptionist is a high school diploma or equivalent (GED certificate). However, employers generally prefer candidates who have experience as an office administrator, phone receptionist, or customer service representative.
What Does a Front Desk Receptionist Do? A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities.
The average salary for a medical receptionist is $17.65 per hour in Massachusetts.
Our comprehensive salary research shows that, on average, a front desk receptionist in boston, ma makes an estimated $20 hourly. This can range from $17 to $23 hourly, and is based on a variety of factors, including education, experience, certifications and additional skills.
Receptionist Requirements:Associate's or bachelor's degree in a related field.Prior experience as a receptionist or in a related field.Consistent, professional dress, and manner.Excellent written and verbal communication skills.Competency in Microsoft applications including Word, Excel, and Outlook.More items...