Subject: Regretful Denial of Request for Additional Discount — [Your Company Name] Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We greatly appreciate your valued patronage as a loyal customer of [Your Company Name]. However, after carefully reviewing your recent request for an additional discount, we regret to inform you that we are unable to accommodate it at this time. At [Your Company Name], we are committed to providing high-quality products/services, exceptional customer service, and fair pricing to all our esteemed clients. We thoroughly understand the importance of offering competitive prices to maintain a mutually beneficial relationship with you. However, there are certain circumstances and considerations that limit our ability to fulfill every request for a discount. Though unable to grant your specific request, we assure you that our pricing structure has been carefully designed to provide the best value for our customers, without compromising the quality and reliability of our offerings. Our pricing strategy accounts for various factors such as production costs, market conditions, and industry standards, ensuring fair and consistent pricing across the board. It is important to mention that as a customer-focused company, we constantly strive to enhance the overall experience we provide. Thus, we frequently introduce promotional offers, loyalty rewards, and seasonal discounts to express our gratitude and appreciation to our valuable customers. Kindly keep a lookout for future opportunities where we may be able to offer additional savings or incentives. While we understand that everyone seeks the best possible deal, we also believe in maintaining transparency and fairness in our business practices. Granting discretionary discounts outside our established pricing guidelines can create disparity among customers and skew the overall market equilibrium. Consequently, such an approach would not be conducive to maintaining a level playing field and a sustainable business model. We genuinely value your business and would be delighted to continue serving you. Should you have any questions or require further clarification regarding this matter or any other aspect of our products/services, please do not hesitate to reach out to us. Our knowledgeable customer service team is always ready to assist you in the best possible manner. Thank you once again for choosing [Your Company Name]. We appreciate your understanding in this matter and look forward to your continued patronage. Yours sincerely, [Your Name] [Your Title/Position] [Your Company Name] [Contact Information: Phone Number, Email Address]