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Here are the most common steps to follow in becoming a qualified receptionist:Pursue education.Gain relevant work experience.Earn professional certifications.Prepare your resume.Apply to entry-level or support roles.
A Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.
The primary qualifications for becoming a receptionist with no experience are a high school diploma and some familiarity with an office environment. Employers prefer a college degree or experience as an intern.
18 Essential Receptionist SkillsBe a Good Communicator.Active Listening.Data Entry.Mail Management.Business Phone Answering.Multitasking Expert.Good Hygiene!Be Calm and Empathic.More items...
Receptionist Hard SkillsMicrosoft Office (Word, Excel, Outlook)Administrative skills.Data entry.Supply management.Typing skills (include WPM)Information management software.Use of office equipment (fax machines, copiers, etc)Multi-line phone systems.
Sample receptionist skills on a resumeWritten and verbal communication skills. Customer service. Multitasking and prioritizing. Dependability.
10 Personality Traits of a Great Virtual ReceptionistBeing open to new people and ideas.Being friendly and polite.Being sociable.Being judicious and careful.Able to control emotions.Able to empathize with others.Ability to work under Pressure.Ability to remain calm.More items...?
There are no set entry requirements to become a receptionist. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. Employers often ask for relevant work experience.
The key asset a receptionist must hold is the ability to speak well and convey information clearly. They are also great listeners and will help with whatever is asked of them! They are great at making people feel at ease when entering the business and always finds out all the information possible!