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A new rule allows debt collectors to contact you on social media, text or email not just by phone. The rule, which was approved last year by the Consumer Financial Protection Bureau's former president Kathleen L. Kraninger, took effect Tuesday, Nov. 30.
What Does a Debt Verification Notice Include? A debt collector has to send you a written statement outlining the specifics of your debt that is in collection. Within five days of contacting you, a debt collector must send you this written notice with the amount of money you owe and the name of the original creditor.
Legally Speaking, Emails are Considered Writings If sent to a consumer by a third-party debt collector, emails must comply with the Fair Debt Collection Practices Act (or FDCPA). If the email communication pertains to healthcare debt, the Health Insurance Portability and Accountability Act (HIPAA) applies.
Legally Speaking, Emails are Considered Writings If sent to a consumer by a third-party debt collector, emails must comply with the Fair Debt Collection Practices Act (or FDCPA).
3 Things You Should NEVER Say To A Debt CollectorAdditional Phone Numbers (other than what they already have)Email Addresses.Mailing Address (unless you intend on coming to a payment agreement)Employer or Past Employers.Family Information (ex.Bank Account Information.Credit Card Number.Social Security Number.
Five years for unwritten debt agreements and open-ended agreements. Ten years for written agreements and promissory notes.
A debt collector has to send you a written statement outlining the specifics of your debt that is in collection. Within five days of contacting you, a debt collector must send you this written notice with the amount of money you owe and the name of the original creditor.
It should be short, concise, to the point and very clear as to what you want. It's imperative that you say as much as you can with as little text as possible. Remember to include the exact amount owed, the invoice number and the due date.
For some folks, that means dealing with calls from debt collectors. Starting late next year, collectors will also be allowed to contact consumers by email, text message, and even through social media, according to the Consumer Financial Protection Bureau.
As of Nov. 30, 2021, debt collectors have new options for how they may communicate with you about debts they're trying to collect. Now they can text you. Text messages, along with emailing and direct messages on social media, are allowed as part of an update to the Fair Debt Collection Practices Act (FDCPA).