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RICO may also share information about your complaint with other state and federal regulators and law enforcement agencies for the express purpose of assisting those agencies with the enforcement of state and federal laws.
Please submit your request to the Complaints and Enforcement Officer by calling (808) 586-2666. Case No.
The Regulated Industries Complaints Office, or RICO, is an enforcement agency within the DCCA that reviews complaints involving persons who provide specialized trade or professional services to Hawaii consumers that require a license from one of the licensing boards attached to the DCCA.
Welcome to the Complaints History Search site of the Regulated Industries Complaints Office (RICO) of the State of Hawaii's Department of Commerce and Consumer Affairs (DCCA).
CONSUMER RESOURCE CENTER You can also get information on filing a complaint against a professional or vocational licensee, or to report unlicensed activity. Go to our CONSUMER RESOURCE CENTER page for more information or call 587-4272.
If you have a consumer protection inquiry or complaint, the Office of Consumer Protection can be reached at 808-586-2653. We thank you in advance for any comments and suggestions you may have. Please help us to improve our web site by taking a minute to answer a few questions on our web site feedback page.
RICO is a statewide agency of the Department of Commerce and Consumer Affairs that investigates and prosecutes possible licensing law violations by Hawaii licensees. RICO also works to protect consumers from unscrupulous and unqualified individuals by investigating and prosecuting unlicensed activity.