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Here are the general elements that should be incorporated into your letter: Today's date. Client's contact information. Your contact information. Greeting with client's name. Brief description of services rendered and price. Your payment details. Payment due date. Terms and conditions including late fees.
Sample of a Letter to Customer Regarding Payment Terms I am writing to discuss the payment terms for the invoice you received on [date]. The total amount due is [amount], with a date of [due date]. Please note that a late fee of [fee amount] will be applied unless payment is received by the due date.
You Need to State Your Payment Terms and Conditions on the Invoice. Every client should understand how and why they need to pay your invoice, and that means stating your invoice terms clearly. Ideally, these should be included on every invoice, with a link back to your website terms where they can get more information.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
Keep the subject of the letter precise and in one sentence. The details of the organisation from which the order has been made and the details of the order itself should be elaborated clearly. The main body should be informative about the reason behind writing the letter and the pending payment to be made.
30 days payment terms are often referred to as net 30 on invoices. This means that customers are granted a payment period of 30 calendar days (not working days). Instead of 30 days, you can also give your customers a shorter or longer payment term, for example net 14 or net 60.
Invoice payment terms spell out how you expect to be paid, and might include details like: accepted forms of payment (maybe you won't take credit cards) the currency you deal in, if you work across borders. late-payment penalties, if you charge them.