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Here are six essential steps to implement a staff suggestion scheme at your organization:Obtain Senior Management Buy-In.Develop an Internal Promotion Plan.Set Up a Cross-Functional Suggestion Review Team.Agree on a Suggestion Reward Scheme.Set Out Suggestion Guidelines.Select Appropriate Software.
How to Respond to Employee SuggestionsShare Your Employees' Suggestions With Your Organization.Encourage Employees to Collaborate on Suggestions.Recognize The Employee for The Suggestion (But NOT With Monetary Rewards)Act On The Suggestion.
Making the Employee Suggestion Process WorkBe Direct. Spell out what kind of feedback you want.Be Personal.Be Responsive.Consider Your Evaluation Process.Don't get caught in the trap of analysis versus action
A system in which employees or customers are asked to suggest ways in which an organization can improve its products or services, the way it operates, etc.: a staff/workplace suggestion scheme.
The term "employee suggestion systems" refers to a variety of efforts businesses make to solicit and utilize input from their employees in hopes of achieving cost savings or improving product quality, workplace efficiency, customer service, or working conditions.
The primary objective of a suggestion scheme is to inculcate a value and culture of looking for continuous improvement and to contribute towards such improvements.
An employee suggestion program is any system or process encouraging employees to submit helpful ideas for new products, identify potential improvements to the workplace, or call attention to any problems or difficulties they may be experiencing.
A suggestion box encourages employees to submit suggestions, comments and complaints anonymously, although they can include their names if they want. Suggestion boxes can be physical objects, often seen in businesses where customers are encouraged to write feedback on a service or offering.
Photos courtesy of the individual members.Make It A Point To Really Listen To Employees.Be Open By Example.Have An Open-Door Culture.Place Equal Value On Good And Bad Ideas.Offer Incentives For Sharing Ideas.Show Them Their Ideas Actually Make A Difference.Ask For Feedback During Employee Reviews.More items...?