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Every good answer to tell me about yourself should consist of: Work - This should make up about 80% of your answer. Focus on your previous experience and accomplishments here. Academic - 10-15% of your answer should then be about your academic background (university, academic achievements, etc.).
If you want, I can tell you more about each of my jobs, or we can talk about it later on. I would characterize myself with three words: motivated, responsible, courteous. In both my personal life and work I always try to deliver my best, and I treat people with respect.
Call center interview questions and answersHow would you describe the role of a call center representative?What are the most important skills for a call center representative?How do you define quality customer service?What steps do you take when speaking with a customer?More items...?
Always say 'Yes,' when an interviewer asks if you have questions. Surprisingly, the most common answer to the interview question, "Do you have any questions?" is no.
Here's what to include when asked this question according to a former BPO HR:Your educational/professional background is.Achievements during the course of your education/previous work.How your experience has taught you to handle client concerns well.What skills you can offer as a customer service representative.More items...?
General Interview QuestionsTell me about yourself.Why did you leave your last job?Why do you want to work for our company?What are your strengths and weaknesses?What questions do you have for us?What's your idea of a call center?Why do you want to work in a call center?More items...?
You can answer this question by highlighting your top skills in customer service as well as your passion for helping others solve problems. Example: "I would love working in a call center because I have a deep passion for conversation and finding ways to help clients solve problems.
I'm a person who thrives in a fast-paced environment so right now I'm looking for a bigger challenge, and an opportunity to apply my technical experience and problem solving skills at a renowned BPO company like this one."
Top 50 Call Center Interview Questions and Answers (2022)1) What do you know about the Call Center Industry?2)What are the types of the call center?3) What is a call center job according to you?4) Why should we hire you for our company?5) What do you understand by the term Customer Satisfaction?More items...?
My idea of a call center is that it is a place where people take calls from customers and deliver superb customer service experience. I know that the people who work for call centers are extremely flexible people who adapt to different cultures, different people, and different schedules all at the same time.