Delaware Sample Letter for Apology for not Crediting Payment: [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Apology for Not Crediting Payment Dear [Recipient's Name], I hope this letter finds you well. I am writing to sincerely apologize for the oversight regarding the payment that was not accurately credited to your account. As a valued customer, your satisfaction is of utmost importance to us, and I deeply regret any inconvenience this may have caused. I recently discovered the error in our records and would like to assure you that immediate steps have been taken to rectify the situation. Our team has reviewed our payment records thoroughly, and we found that there has been a discrepancy in the amount received from your end. Please accept my sincerest apologies on behalf of our company. We take such matters very seriously, and we understand the frustration and inconvenience this may have caused. Our team is committed to ensuring the highest level of service and reliability, and incidents like these are not reflective of our company's standards. To promptly resolve this issue, I have personally instructed our accounting department to credit the outstanding payment amount to your account. You can expect to see the corrected amount reflected within the next [insert time frame, e.g., 3-5 business days]. Rest assured, this will also be reflected in your next billing statement. Again, I apologize for any inconvenience caused. We highly value your business and remain committed to providing you with the best service possible. Should you have any further concerns or questions, please do not hesitate to contact our customer service department at [phone number] or email us at [email address]. Thank you for your understanding, and we look forward to serving you better in the future. Sincerely, [Your Name] [Your Position] [Company Name] Keywords: Delaware, Sample Letter, Apology, Not Crediting, Payment, Error, Oversight, Inconvenience, Valued Customer, Satisfaction, Rectify, Discrepancy, Records, Company, Standards, Accounting, Outstanding, Billing Statement, Service, Concerns, Questions, Customer Service, Business, Understanding, Future.