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If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov.
Contact the department's Consumer Services Division at disbcomplaints@dc.gov, send a fax to (202) 354-1085 or call (202) 727-8000.
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov.
If illegal work threatens public safety, occurs outside of normal business hours, or is otherwise urgent, report violations to DCRA by calling 311 and providing the information listed above. You can also report it online at 311.dc.gov, or by using mobile app DC311, texting DC311, or tweeting @311dcgov.
You may file a complaint in a number of ways: In person at the IAD or any MPD facility. Mail a letter detailing your complaint to the IAD or any police facility. Report your complaint over the telephone.
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Individuals can file tort liability claims against the District of Columbia for property loss, damage, or personal injury.
Ing to D.C. Code § 12-309, ?[a]n action may not be maintained against the District of Columbia for unliquidated damages to person or property unless the claimant, his agent, or attorney, has given notice within six months after the incident in writing to the Mayor of the District of Columbia or ORM detailing the ...