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Write the complaint in an unemotional way. Don't make personal attacks on the staff you are complaining about ? stick to complaining about the aspects of their behaviour that are unacceptable. State the outcome you're hoping for. This could be simply an apology and an undertaking to behave differently in the future.
Write the complaint in an unemotional way. Don't make personal attacks on the staff you are complaining about ? stick to complaining about the aspects of their behaviour that are unacceptable. State the outcome you're hoping for. This could be simply an apology and an undertaking to behave differently in the future.
These complaints can usually be started via the council's website. If this initial complaint is not resolved, it may be possible to escalate the complaint to the council's complaints officer. This is also done via the complaints department of your local council.
Introduce yourself ? who you are, where you live in the local area and why you are writing to them on this occasion. Outline the concern or issue you are asking for their help with. Be polite and factual as a calm letter is more likely to receive a response.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.