Alabama User Complaint Against Vendor
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How to fill out User Complaint Against Vendor?
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FAQ
Hear this out loud PauseConsumer complaints can be mailed into our office; however, due to ongoing issues with receiving mail at our office in a timely manner, we strongly encourage you to fax your consumer complaint to 205-945-0273 or email it to staff@pgfb.alabama.gov to ensure we receive your complaint.
Hear this out loud PauseA Summons and Complaint is served on the Licensee by Certified and First Class mail at least twenty-one (21) days prior to the scheduled date of a hearing. A disciplinary hearing is similar to a courtroom setting. The burden of proof is on the Board to prove the charges against the Licensee.
Be honest and straightforward Write to the point, and in clear language. Do not include subjective opinions, except to the effect that your expectations were higher - for example, that you would have expected a better service from such a prominent company, or the product to be free of faults.
I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).
Hear this out loud PauseIf your concern/complaint is regarding Residential construction, you will need to contact Alabama Homebuilders Licensure Board at 800-304-0853 or Alabama Home Builders Licensure Board.
Hear this out loud PauseShow the type of unfair trade practice B. Details of the damage suffered by the complainant. (Attach the Xerox copy of the bill/voucher/receipt etc.) (3) State the details of the complainant's efforts to resolve his compliant with the opponent.
Dear [Contact Person]: This letter is to [notify you {or} follow up on our conversation of {date}] about a problem I am having with the [name of product or service performed] that I [bought, leased, rented or had repaired] at your [name of location] location on [date].
Be reasonable, not angry or threatening, in your letter. Remember, the person reading your letter may not be directly responsible for your problem, and can possibly help resolve it.