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Holding the investigation meeting: Advise the individual in question in a letter of the reason for the investigation, the purpose of the meeting and the roles of those involved, as well as the practical arrangements (date, time venue). ... Arrange a similar letter for witnesses to invite them to investigation meetings.
Findings of fact: Organize and record a series of statements that leads to the conclusion. Write concise statements, each statement stating one fact. Each fact is separated from the next by a line space. Use a bulleted format; do not write in narrative paragraphs.
?What did you see/hear/experience?? ?When did the situation occur?? ?Where did the situation occur?? ?Who was involved?? ?How were you impacted by what occurred?? or ?How do you see the situation?? ?What concerns do you have?? ?Was anyone else present?? ?What was their involvement?? ?Why do you think it happen?? ?Has ...
Chronological often works best. Start with more open-ended questions asking for their side in general and in broad terms. Ask more specific questions afterwards. The idea is to not ask leading questions and to give employees a chance to explain and tell us what they feel is important.
Fact finding is an informal process used to gather more information prior to an investigation. At the fact-finding stage the fact finder may want to speak with the complainant who has identified an issue. This is not a formal interview, but information gathered in this process should be well documented.