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Contact Us Ford United States. Hours: Monday-Friday: am-pm EST. Phone: +1-800-392-3673. Address: Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126. Ford Canada. Hours: Monday-Friday: am-pm EST. Phone: +1-800-565-3673. Address: Ford Motor Company of Canada Ltd.
Complete eligibility requirements are listed here: All active full-time hourly employees & regular salaried employees, beginning with date of hire. All hourly retirees receiving a normal, early (regular or special) or disability retirement benefit, as long as any medical benefits are being received.
If you live in the U.S., call (800) 392-3673. If you live in Canada, 1 (800) 387-9333.
If you haven't received an invite to order, you should be able to cancel on your reservation page and automatically receive a credit back to your card for the $100 deposit. Another option is to call Ford and request to change dealers.
If you previously set a Preferred Dealer in FordPass and want to change it, use the following steps: Log in to FordPass. Navigate to the Map screen. Select the Dealers category. Choose a Dealer near your location, or search in the Going somewhere?