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How to Submit a Claim Complete the claim form. Submit claim form together with supporting documents through your Financial Consultants or at the Customer Service Center. Alternatively, you may mail it to us at: Prudential Assurance Company Singapore (Pte) Limited Robinson Road P.O. Box 492 Singapore 900942.
Here are the basic steps: Contact the insurance company or agent. They should be able to explain their process for filing a claim. ... Get copies of the death certificate. Make sure you get certified copies from the funeral director. ... Fill out the paperwork and send it in. ... Specify how you want to be paid.
If you're completing an individual claim form, you'll need to fill out personal details about you and the insured, such as: Full name. Address. Date of birth. Social security number. Your relationship to the insured.
If you chose to have your check sent via express mail, it will be delivered 1?2 business days after your request is processed (subject to mail delivery delays). If you chose standard mail, the check will be delivered approximately 3?5 business days after your request is processed.
Submit a certified copy of the death certificate from the funeral director with the policy claim. Once the claim is submitted, a settlement should be issued to you shortly. Once a life insurance claim is submitted, you must determine how the proceeds will be distributed.