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A credit memo may be issued because the buyer returned goods to the seller, or there is a pricing dispute, or a marketing allowance, or other reasons under which the buyer will not pay the seller the full amount of the invoice.
Execute transaction code VA02 to pull up the credit memo document in change mode. In the initial screen, enter the sales document number provided on the sales document report and hit Enter. Once the release or rejection is completed, hit Enter then Save .
If a buyer has paid the full amount owed, they can either use the credit memo to offset future invoices or demand a cash payment; a buyer who hasn't paid can only use the credit memo as a partial offset, but they are still required to pay the amount owed after the reduction.
A transaction that reduces Amounts Receivable from a customer is a credit memo. For eg. The customer could return damaged goods. A debit memo is a transaction that reduces Amounts Payable to a vendor because; you send damaged goods back to your vendor. 2.
Credit Memo TemplateIndicate the credit memo's number, use the original invoice number, and the required mode of payment. The credit memo requires five columns for the following information: quantity of items, identification number or description, reason for the credit memo, cost of item and total cost.