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The exact process will vary per company but, usually, it will look something like this 1) the employee makes a formal, written complaint 2) an official investigation begins 3) the investigator writes a conclusion 4) a mediator may be called in 5) there are consequences 6) if the employee isn't happy with the outcome, ...
5 employee grievance process steps Informal meeting with supervisor. Before filing a grievance, encourage employees to talk with their managers. ... Formal grievance in writing. ... Evaluate the grievance. ... Conduct a formal investigation. ... Resolution.
Consider creating a grievance form. You can also have employees send an email with details about the grievance. If an employee approaches you about a grievance, formally document their complaint and keep a record of actions taken. This shows the employee that you're taking their grievances seriously.
Payment or Benefits An employee might feel that you haven't paid them on time, or enough. This is a legitimate grievance. Employees can also make a case for inequality if they're paid less due to race, gender or other protected characteristics.
The Step 2 meeting is the Local Union's last chance to settle the grievance prior to the grievance either being appealed directly to arbitration or to being appealed to Step 3 of the grievance-arbitration procedure.