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How to Respond Stay Calm. Your first reaction to a low settlement might be anger and confusion. ... Ask Questions. After you receive the offer and take time to process it emotionally, you should start considering why the offer was so low. ... Counteroffer. ... Always Respond in Writing. ... Don't Accept a Settlement Offer Before You Heal.
Parts of a Settlement Demand Letter The heading. Introduction and summary of the accident. A description of the injuries and damages suffered. Proof of liability. Evidence supporting your case (e.g., police crash report, witness statements, loss of income statement from an employer) A settlement compensation request.
Though it's your right to reject the insurance company's first offer, it would be best to seek legal advice before doing so. An expert personal injury lawyer will be able to review all the facts of your claim, review policies, and compare the offer with similar offers for claims just like yours.
Always reject a settlement offer in writing. Type a letter to your contact at the insurance company listing the reasons you think that their offer is too low. Back up these reasons with concrete evidence attached to the letter. Finally, provide a counteroffer of a sum you think is more reasonable.
State the settlement offer you are willing to accept and the reasons why. You can repeat the position you stated in the first demand letter. Your attorney can advise you on whether you should stick with the amount stated in your first demand letter or if you should present a counteroffer.