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Although it is not always practical to expect a manager or supervisor to fill out a form every time they need to document a discussion, sending an email with a receipt of notification to the employee involved in the conversation, confirming what was discussed, or sending the email to another manager confirming the ...
Write documentation that is factual, fair, legal, objective, complete, and consistent. Avoid opinions, name-calling, editorializing and labeling. When discussing performance, be sure to provide the employee with a clear set of facts regarding the behavior that is being discussed.
Regardless of how the conversation is documented, it is important to include the following information: the date and approximate time when the conversation occurred; exactly who was present and participated in the discussion; a clear summary of the key issues discussed; any responses given by the employee; and any ...
How to document employee performance issues Stick to the facts and underline expectations. Emphasize behavior. Align records of past performance. Describe proof of misconduct. Identify and present consequences. Meet in person and get a signature.
Dealing with difficult employees: a practical guide Critique behavior, not people. ... Identify the causes of the problem. ... Be open to feedback. ... Give clear directions. ... Write down expectations and specific consequences. ... Monitor progress. ... Plan ahead. ... Stay calm and show respect.