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A complaint is an expression of dissatisfaction about a product or service. For example, a customer may complain about receiving a defective item or poor service. In such cases, referencing an example of a complaint form for a business can help guide the writing process.
Consider introducing your letter of complaint with 'I would like to file a complaint', or something of that nature. This will ensure that the reader processes the rest of the letter in the way you intend them to. Also, don't forget to write your contact details on top.
Back Up Your Complaint By explaining a few specific ways that something has directly affected you and your teammates, you'll prove that a problem exists, and by suggesting a solution, you'll convey that you're invested in the issue and willing to put in significant effort to address it.
I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do). When I first learned of this problem, I contacted ____ (name of the person, date of the call) at your company, and was told that nothing could be done about my problem.
Be honest and straightforward. Write to the point, and in clear language. Do not include subjective opinions, except to the effect that your expectations were higher - for example, that you would have expected a better service from such a prominent company, or the product to be free of faults.
Effective complaint letters explain the problem and how you'd like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want.