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Benefit Exception Inquiry: a formal written request completed by the member's assigned Care Coordinator or Care Coordination entity to request a service or item outside of the standard benefit set covered by the product, or request to exceed Department of Human Services (DHS) case mix cap for MSHO/MSC+ Elderly Waiver ( ...
An enrollee, an enrollee's prescriber, or an enrollee's representative may request a tiering exception or a formulary exception. A tiering exception should be requested to obtain a non-preferred drug at the lower cost-sharing terms applicable to drugs in a preferred tier.
A tiering exception is a type of exception request through the Part D appeal process. You can request lower cost-sharing for a prescription on a higher tier if you show that similar drugs on the formulary at lower tiers are ineffective or harmful for you.
For tiering exceptions, the prescriber's supporting statement must indicate that the preferred drug(s) would not be as effective as the requested drug for treating the enrollee's condition, the preferred drug(s) would have adverse effects for the enrollee, or both.
Ask your plan how to send your tiering exception request. It is usually helpful to include a letter of support from your prescribing physician. This letter should explain why similar drugs on the plan's formulary at lower tiers are ineffective or harmful for you.