If you feel your issue was not resolved, contact the regional manager or another senior executive if the hotel or motel is part of a chain. Depending on the type of complaint, if it is not resolved, you may also contact the local health department or the state consumer protection office.
Dear Hotel Manager's Name, I am writing to express my extreme disappointment with the level of customer service I received during my recent stay at Hotel Name. As a frequent traveler, I understand that not every hotel experience can be perfect, but the issues I encountered during my stay were unacceptable.
9 mistakes to avoid Don't be vague or leave out details. Don't make unreasonable demands. Don't assume the reader is responsible. Don't write words that are angry, sarcastic, or threatening. Don't leave out proof. Don't forget to include copies of all relevant documents.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
Dear name of employer / HR manager / line manager, I am writing to raise a formal grievance. I have a problem with / complaint about give details. Optional I have evidence in the form of give details. Optional I would like give details of what you want your employer to do to resolve the grievance.
Tips for writing a successful complaint letter the subject of your complaint. your original expectation about the subject. what went wrong. details of any attempts by the other party to put right the problem, and why they did not work. why the fault or error or action affects you so greatly. what compensation you seek.
I feel I must complain to you about… I wish to complain in the strongest terms about… REQUEST FOR ACTION I would like you to investigate this matter, and let me know your decision. I would like a full/partial refund as soon as possible.
Hotel Complaint Resources: The Better Business Bureau – (916) 443-6843 or .bbb. Department of Consumers Affairs – (800) 952-5210 or .dca.ca.