You must speak to the Medical Records Department and request a release of medical information authorization form from the hospital. If the hospital does not respond to this request within a timely manner, you can file a complaint with the NYS Department of Health, Hospital Complaint Department.
Check their website: Information about how to get your health record may be found under the Contact Us section of a provider's website. It may direct you to an online portal, a phone number, an email address, or a form. Phone or visit: You can also call or visit your provider and ask them how to get your health record.
Standard Turnaround Time The Health Insurance Portability and Accountability Act (HIPAA) stipulates that medical records should be provided within 30 days of the request. This is seen as the benchmark for many facilities.
Your requests will take 7 to 10 business days for records to be processed or up to 30 days if records are needed from an off-site or storage facility. For more information, call 718-250-8288, option 2, or email medrecordrequest@tbh, or fax 718-250-6638.
Yes. For NYC Health + Hospitals Hospital records, you may call 866-390-7404.
Hospitals: Medical records shall be retained in their original or legally reproduced form for a period of at least six years from the date of discharge or three years after the patient's age of majority (18 years), whichever is longer, or at least six years after death.
A request for information from medical records has to be made with the organisation that holds your records – the data controller. For example, your GP practice, optician or dentist. For hospital records, contact the records manager or patient services manager at the relevant hospital trust.
You can get medical records from a hospital, a doctor, or from the Department of Health's Bureau of STD.